FCC Round 2 Telehealth Metrics Walkthrough | April 5, 2021
Schedule a time to discuss with one of our FCC Telehealth specialists here!
Connected Devices and Services Support Page
Steps before applying:
Request an eligibility determination from USAC by filing an FCC Form 460
Obtain an FCC Registration Number (FRN) and an FCC Commission Registration System (CORES) ID
Enroll with System for Awards Management (SAM) and Invoice Processing Platform (IPP) for funding submissions
Round 2 application process
In order to increase transparency in Round 2 of the FCC’s Telehealth Program, the FCC has shared the evaluation metrics USAC will use during the Round 2 application review process. Each metric is assigned its own objective scoring mechanism, which will allow USAC to score applications.
Applications will be scored to ensure that the providers who need funding the most will be prioritized. A higher score translates to a higher likelihood of receiving funding in Round 2.
Directly below is our team’s reference guide on the Round 2 metrics, resources links, and eligible points.
Eligible Items and Invoicing
Supporting invoice documentation and materials to prove eligibility must be submitted.
Examples of these forms can be found through links on this page: www.stel.life/order
The COVID-19 Telehealth Program Request for Reimbursement Form.
Enroll with the Invoice Processing Platform (IPP) and register with the System for Award Management (SAM) to receive funding.
FAQs and details on Invoicing process can be found on “invoices & reimbursements” tab
“Eligible health care providers should not include the cost of ineligible items in their funding application.” #27 on FCC FAQ
(Below: list of Eligible and Ineligible items from the FCC FAQS)
Eligible Services And Devices
Connected Vitals Devices (Bluetooth / Wifi Blood Pressure Monitors, Scales, etc…)
Connected Equipment (Tablets, smart phones, connected vitals devices) to receive connected care services at home
Telemedicine Kiosks / carts
Telecommunications and Internet Connectivity
Information Services (remote patient monitoring, store and forward, async patient data, synchronous video)
Recurring Fees (12 months for eligible services)
Ineligible
Personnel and Administrative Expenses - e.g., IT staff, project managers, medical professionals, consultant fees, training, customer service, marketing, etc.
Technical support, maintenance, warranties, and protection plans, development / implementation of platforms, websites, or systems.
Unconnected devices and supplies - Devices patients use and manually enter / report results to professionals, testing strips, lancets, disposable covers, and personal protective equipment, etc.
Unconnected accessories - e.g., cases, mouse pads, cable clips, laptop bags, tablet stands, charging stations, back-up batteries, power cords, surge protectors, etc.
Consumer Devices and Non-Telehealth Items - e.g., Smartwatches and fitness trackers, office furniture and supplies, security systems, and incidental expenses, etc.
Construction: e.g., fiber/ethernet/cable network constructions, facility alterations, and temporary site location structures, etc.
Popular Solutions from Round 1 Applications (alphabetical order)
NON-TABLET AND CELLULAR (NON-BROADBAND DEPENDENT) SOLUTIONS:
Ideal Life: $260/hub +$300/mo + $1250 Integration + $5,865 Setup
Stel Cellular & Bluetooth Vitals Hubs: $130/hub + $10/month + $0 Integration
TABLET AND BROADBAND DEPENDENT SOLUTIONS:
HRS: $400/Tablet + $71/mo services + $10,000 Implementation or
HRS: $875-$900/kit + $61/month for services (for 36 months) + $8,000 ImplementationVivify Kit: $900/kit + $69/mo/services (36 month commitment) + $41/mo logistics
VITALS DEVICE ONLY (FOR PATIENTS WITH COMPATIBLE SMARTPHONES + TECH LITERACY):
Below is a full breakdown of the evaluation metrics from the FCC’s Report & Order and example walkthroughs from our team.
Hardest Hit Area:
Resource from FCC Report & Order (footnote 8 and 131):
https://beta.healthdata.gov/Health/COVID-19-Community-Profile-Report/gqxm-d9w9
Points:
+7 points to applications that demonstrate “hotspot” criteria
+15 points to applications that demonstrate “sustained hotspot” criteria
Round 2 will continue to prioritize funding to eligible health care providers located in areas that are most-impacted by the COVID-19 pandemic. To limit support only to those areas most affected by the COVID-19 pandemic, “hardest hit” is defined as areas designated as either a “sustained hotspot,” or a “hotspot,” on the COVID-19 Community Profile Report, Area of Concern Continuum by County dataset provided by the U.S. Department of Health and Human Services (HHS).131 [USAC to use the county tab of the report generated on the date of the close of the application filing window for this prioritization factor]
The CDC’s Community Profile Report is located under “Attachments” about halfway down the page. To check a certain county’s status, download the Excel file and under the “Counties” tab, each county and their “Area of Concern Category” will be listed. It’s important to note that the applications will be reviewed against the data from the day the application window closes.
Low-Income Area:
Resources from FCC Report & Order:
Small Area Income and Poverty Estimates (SAIPE),
American Community Survey: Poverty Status in the Past Twelve MonthsI(Census Tract)
Points:
+7 points to applications that demonstrate greater than or equal to the median poverty level of SAIPE (13.5%) OR Census Tract (11.4%), but less than the 75th percentile.
+15 points to applications that demonstrate greater than or equal to 75th percentile of poverty SAIPE (17.5%) OR Census Tract (19.8%).
Less than the median poverty rate for both data sets will not receive points.
The data used to judge this metric comes from two sources of US Census Data - Small Area Income and Poverty Estimates (SAIPE), and American Community Survey: Poverty Status in the Past Twelve months(Census Tract). When reviewing the applications, the FCC has instructed USAC to use whichever source offers the highest point value. For example, if the poverty rate in your county is less than the national average of 13.4% according to SAIPE data, but is more than the national average of 11.4% according to Census Tract data- applicants will receive an additional 7 points. We recommend searching for your location in both databases to confirm your eligibility for either tier, as there are different averages and percentiles for SAIPE data and Census Tract data.
USAC provided this tool from Texas A&M to locate the Census Tract information. (Under “Best Geocode Output Census Values” ).
Round 1 Unfunded:
Points:
+15 points to Applicants that applied for, but did not receive, Round 1 funding
No additional points in this section for previous Round 1 winners
Round 2 New Applicant
Points
+5 points to applicants that have not previously applied during Round 1
Tribal Community
Resource: https://www.usac.org/lifeline/get-started/enhanced-tribal-benefit/#Eligible
The FCC is prioritizing applications from providers within the Tribal community that are associated with Indian Health Services. Eligible applicants in this category will receive an additional 15 points on their application in hopes of expanding telehealth services to Tribal communities that lack sufficient broadband infrastructure. Applicants must provide supporting documentation as proof of affiliation with Indian Health Services.
Points:
+15 points to applications demonstrating operations on Tribal land and/or are affiliated with Indian Health Services (IHS)
Critical Access Hospital
Resource from FCC Report & Order: https://www.flexmonitoring.org/critical-access-hospital-locations-list
Points
+10 points to applications that demonstrate designation as a Critical Access Hospital
Critical Access Hospitals receive their designations from the Center for Medicare and Medicaid Services for being a small, rural hospital that provides 24/7 emergency care to patients with no other hospitals within a 36 mile radius. These locations typically do not have the resources to stand up their own telehealth services, and are especially in need of additional funding to expand such services. The FCC has provided a link to check the eligibility here. Applicants must provide proof of their CAH status to receive the additional points.
FQHC or FQHC Look-Alike or DSH
Resource from FCC Report & Order:
Points
+10 points to applications that demonstrate designation as an FQHC, FQHC look-alike, or Disproportionate Share Hospital.
In an effort to expand telehealth and connected care services to vulnerable populations served by Federally Qualified Health Centers (FQHC), as well as FQHC look-alikes and Disproportionate Share Hospitals (DSH), applicants with these designations will receive +10 points on their application. These locations primarily care for low-income and minority communities and serve as a community hub for dental, primary care, and mental health services. By prioritizing applicants from these types of facilities, the FCC is doubling down on its commitment to expand telehealth services to challenged communities in hopes of curing the digital divide in healthcare. Applicants must provide proof of status as FQHC, FQHC look-alike, or DSH in order to qualify for the additional points.
Healthcare Provider Shortage Area:
Resource from FCC Report & Order:
Points
+5 points to applications that demonstrate HPSA scores between 1-12
+10 points to applications that demonstrate HPSA scores between 13-25
The Health Resources and Services Administration (HRSA) defines a healthcare provider shortage area as a geographical location in which there are not enough healthcare providers to provide care to the population- thus creating a strain on the providers beyond just the pandemic. The FCC instructed USAC to prioritize applications from these areas in hopes of alleviating some of that burden by expanding telehealth and connected care services. Geographic regions receive a score between 1-25 based on the degree of their provider shortage- 1 being the least burdened, 25 being the most burdened. To check eligibility, click the link above provided by the FCC to the HRSA website and search the organization’s primary address. There will be options for Mental Health Services, Dental Health Services, and Primary Care. For the sake of this application, the only relevant score is for “Primary Care”.
Rural County
Resource from FCC Report & Order:
Points
+5 points to applications that demonstrate they are in a rural county
To ensure that providers in remote and rural areas are able to scale up their telehealth capabilities, applicants from these areas will receive additional points. Telehealth services are uniquely beneficial for these patient populations who have long commutes to their physicians offices. To check eligibility as a Rural County provider, click the link provided by the FCC to check your county’s status. To receive the points, you must include proof of your status.
Walkthrough - Scoring Examples
Yale New Haven Health - New Haven County
Hardest Hit Area:Sustained Hotspot +15
Low Income Area: Census Trac-42.3% = +15
Round 1 unfunded: NA
Critical Access Hospital : NA
FQHC/DSH: Unknown
HPSA Score: 15 (HPSA ID: 1092596360) + 10
Round 2 New Applicant: NA
Rural County: NA
Estimated Total: 40-50
Sinai Chicago - Cook County
Hardest Hit Area: Sustained Hotspot +15
Low Income Area:Census Tract-38.9%= +15
Round 1 Unfunded Applicant +15
Tribal: NA
Critical Access: NA
FQHC/DSH: Unknown
HPSA Score: 20 ((HPSA ID:1178838489) +15
Round 2 New Applicant: NA
Rural County: NA
Estimated Total: 60-70
University of Michigan Health System - Washtenaw County
Hardest Hit Area: Sustained Hotspot +15
Low Income Area: Census Tract-69.8%=+15
Tribal: NA
Critical Access: NA
FQHC/DSH: Unknown
HPSA Score: 18 (HPSA ID:1263315502) +10
Round 2 New Applicant: NA
Rural County: NA
Estimated Total: 40-50
MassGeneral (Partners Healthcare) - Suffolk County
Hardest Hit: NA
Low Income Area: Census Tract-42.3%=+15
Round 1 Unfunded: +15
Tribal: NA
Critical Access: NA
FQHC/DSH: Unknown
HPSA: NA
Round 2 New Applicant: NA
Rural County: NA
Estimated Total: 30-40
Tampa General Hospital - Hillsborough County
Hardest Hit: +15
Low Income Area: SAIPE-13.5% =+7
Round 1 Unfunded: +15
Tribal: NA
Critical Access: NA
FQHC/DSH: Unknown
HPSA: NA
Round 2 New Applicant: NA
Rural County: NA
Estimated Total: 37-47
Other notes:
Before the application window opens, prospective applicants MUST register on the Form 460 to confirm eligibility to receive grant funding for Round 2. Once registered, the “HCP” ID can be used to apply.
All of these resources come directly from the FCC’s Report and Order released on March 30th, 2021. Official scoring may vary from the estimations you may make from this document because of updated COVID data from the CDC at the time the applications are reviewed. If you believe we’ve misinterpreted the metrics outlined by the FCC, please let us know so we can be best prepared to assist applicants through this process.
Reach out to sumner@stel.life with any questions or comments!